POPIA & Cookie Disclaimer

South African Artificial Intelligence Services (Pty) Ltd (“SAAIS”, “we”, “us”, “our”) is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA).

By accessing or using any website, platform, application, service, or digital property within the SAAIS network, you acknowledge and agree to the collection, processing, storage, and use of personal information as described in this notice.

1.1 Personal Information We May Collect

Depending on your interaction with our systems, we may collect:

• Name and surname
• Email address and contact details
• IP address, device and browser information
• Usage data, interaction logs, and analytics
• Uploaded content, forms, or communications
• Any information you voluntarily provide

We do not intentionally collect sensitive personal information unless explicitly required and lawfully permitted.

1.2 Purpose of Processing

Personal information is processed only for legitimate purposes, including:

• Providing and improving services and platforms
• System security, diagnostics, and fraud prevention
• Communication and support
• Analytics, research, and system optimisation
• Legal and regulatory compliance

All processing is conducted in a lawful, minimal, and purpose-specific manner.

1.3 Storage & Security

We implement reasonable technical and organisational safeguards to protect personal information against:

• Loss
• Unauthorised access
• Unlawful processing
• Accidental disclosure

Data may be stored on secure servers located within South Africa or internationally, subject to POPIA-compliant safeguards and contractual protections.

1.4 Data Sharing

We do not sell personal information.

Information may be shared only:

• With trusted service providers under strict confidentiality agreements
• Where legally required
• To protect our legal rights, users, or systems

All third-party processors are required to meet POPIA-equivalent protection standards.

1.5 Data Subject Rights

In terms of POPIA, you have the right to:

• Access your personal information
• Request correction or deletion
• Object to processing
• Withdraw consent (where applicable)
• Lodge a complaint with the Information Regulator of South Africa

Requests can be submitted via the relevant site’s contact or compliance channel.

2.1 What Are Cookies?

Cookies are small text files stored on your device to help websites function efficiently and improve user experience.

2.2 Types of Cookies We Use

SAAIS network sites may use:

• Essential Cookies: Required for core functionality and security.
• Performance & Analytics Cookies: Help us understand how users interact with our platforms.
• Functional Cookies: Remember preferences and settings.
• Experimental / System Cookies: Used for testing AI features, UX flows, or performance in sandbox or beta environments.

2.3 Consent & Control

By continuing to use our sites, you consent to the use of cookies unless you disable them via:

• Browser settings
• Cookie preference tools (where provided)

Disabling cookies may affect site functionality.

Some SAAIS platforms incorporate:

• Artificial intelligence systems
• Automated decision-support tools
• Experimental or research features

These systems are designed to assist, not replace, human judgment and are continuously monitored for ethical, legal, and technical compliance.

No automated system makes legally binding decisions about you without appropriate human oversight.

All SAAIS network platforms are provided “as is” and “as available.”

While we take reasonable steps to ensure accuracy, security, and availability, we make no warranties—express or implied—regarding uninterrupted operation or error-free performance.

Use of any SAAIS system is at your own risk.

This disclaimer may be updated periodically to reflect:

• Legal changes
• System updates
• Network expansion

The latest version will always be published on applicable platforms.